This is a tele-consultation service which is exclusively offered to patients with suspected COVID- 19 and mild COVID 19 disease only.
For conditions other than COVID-19, the patient has to consult with their respective Specialist. The consultation is not for medical emergencies, but the physician may appropriately direct, if it is an emergency.
If the patient initiates Tele consultation, the consent is implied as per the Tele-medicine guidelines. If a family member calls, then the patient needs to give in- person explicit consent.
The consultation will be applicable to the patient only and not to the rest of the family members.
Patient identity will be confirmed at the start of the consultation, so please have valid ID proof with you.
The phone call will be answered by a clerk. Patient / patient’s attendant will be asked to give base line demographic information and website link will be sent to them.
Consultation fee of Rs 500/- will be charged, which can be paid through the website/Phone pay/Google pay etc. This fee will be valid for 5 days from the date of registration and is non-refundable. Patients will be reviewed again on day 3 and day 5.
First consultation by the doctor will be a video call and follow up calls will be audio calls.
At the end of 5 days, registration can be renewed, after discussion with the doctor, by paying a further amount of Rs 500/-.
If patient is a minor, he /she should be accompanied by their parent or guardian during the consultation.
Prescription of medication will be provided at the discretion of treating doctor ,which can be taken to pharmacy.
If patient is identified as having moderate or severe symptoms or having abnormal lab report and if the physician feels Tele-medicine is inappropriate they will be advised to contact their nearest COVID hospital including GIMSR. The consultation will be terminated, with appropriate advice and redirection.
Home sample collection will be done where ever feasible within the radius of 20 km from GIMSR.